Assessments are typically the sole source of income for the Association. When owners become delinquent, it is imperative to collect the past due amount and to ensure future assessments are received on time. We utilize technology to provide timely, effective, and efficient collection services to Associations.

In each step of the collection process, we attempt to educate the delinquent owner in order for them to understand the importance of paying their assessments to the Association. We also protect the Association’s creditor rights during bankruptcies and file monetary penalty lawsuits in Justice Court to assist with covenant enforcement. We utilize demand letters, recording of liens, lawsuits for personal judgments in Justice Court, wage garnishments, judgment debtor exams, and lien foreclosure suits in Superior Court to collect delinquent assessments, late fees, collection charges, and attorney fees and costs. The delinquent homeowner is offered a variety of ways to pay their debt to the Association. We provide repayment plan management to ensure prompt payment.

The Association is kept informed at all stages of our collection process through online access to its collection cases. We use technology to securely provide standard and custom collection status reports for each Association’s unique needs. There is no additional charge for this service, and it is offered to all the Associations that we represent. Board members and the management company can have online access to these reports.